I have been going to Kits Family Dental over the past year or so with a referral from a friend to see Dr. Lu. Although I am an adult, I have had quite significant dental anxiety since childhood. When Dr Lu suggested a mouth guard for me, I was very nervous at first about having a mould taken–but she made me feel reassured and told me all about the process and how it would work.
Today, I had my appointment to have the mould taken of my mouth, and a dental hygienist (Colleen, I think her name was) was SO exceptional at making me less anxious. She was so gentle, explained each step in the process, and assured me that her and Dr. Lu had connected about my unique concerns with the procedure. I can’t say enough good things about them both and I am so thankful Colleen was my dental hygienist today.
