Vancouver Dentist Reviews – Do You Have a Kits Family Dental Smile?

We are so happy when our clients are happy (and have healthy teeth, of course!) Here are some reviews for Kits Family Dental. Want to submit your own Vancouver dentist reviews for Dr. Robin Mak, Dr. Sakura Iwagami, and Dr. Courtney Butler? Please write to

Very helpful and accommodating staff. Very considerate towards my needs and tailored my treatment according to my dental plan.


Dr. Mak and team were great as usual. Today is my third visit with Dr. Mak and so far all my visits have been painless and comfortable.

Thanks a lot!

Philip T.

All the staff were in a good mood and it felt like a pleasant environment.

All the procedures were explained well.

Michael L.

Dr. Lu and Colleen were so great with my twins. Lots of fun distractions and toys to keep them occupied. Definitely a great experience for babies and parents.

Michelle L.

Very informative.


I was surprised that the needle didn’t hurt!

Lucy R.

Everyone was great! Thanks for being gentle on my teeth. šŸ™‚

Rachel S.

Explained all of it, quite well.


Everyone is so friendly and I love everyone’s smile!

Thank you for always making us feel welcomed and well taken care of!


Everyone did great! Thanks for taking good care of myself and my daughter.


Isabella’s experience today went extremely well. Dr. Mak was able to fill two cavities and despite this Isa still had a huge smile on her face!

Thank you very much! šŸ™‚


We had an excellent visit! My 3 year old was very nervous but she quickly felt comfortable with the friendly staff, kids tv’s surprises (new toothbrush and stickers).

Fiona D.

I was very impressed all around. The staff were friendly, knowledgeable and great.

Thomas T.

Truly wonderful experience. Staff are friendly and knowledgeable. We are happy to have found a new dental office as we are new to the city.

Thank you!


Thank you again for another wonderful visit. Alvin did a great cleaning and Sarah was helpful, friendly and lovely at reception. Love this place! šŸ™‚

Lori F.

Thorough cleaning, friendly staff, on-time, overall great service.

John S.

I had an amazing experience. My technician was wonderful and so personable. Thank you very much.

Chad K.

A fantastic service, very friendly, very good with the children – was very happy with the treatment and all of the team.

Thank you so much!! šŸ™‚

S. Chipperfield

Being a patient at Kits Family Dental has been awesome! The staff is very friendly and welcoming.

The professionalism and attention to detail is very good.

I would recommend anyone looking for a dentist to look into Kits Family Dental and ask for Robin Mak!

S. Chiu

Prompt, professional and organized!

Alround great service.

S. Bookbinder

Nice thorough cleaning, no pain. 

Teeth feel smooth!



Great Experience – Everyone is very friendly and works well with kids.

S. D'Souza

I just had my first appointment with Dr. Mak. She, and everyone else, were all absolutely professional. I couldn’t be happier with my choice of dentist. And the cleaning was awesome too.

W. Milburn

The team is very knowledgeable, friendly and have made my 7-year old daughter feel very comfortable. She was initially nervous about the visits, but that disappeared as soon as she was in the chair. Every part of the process was explained appropriately, and went without a hitch. Highly recommended!

E. Bowles

I like coming to Dr. Robin because she makes my teeth white.

ā–ŗ photo

Daphne, 6 years old

I like coming to Dr. Robin because it has TVs and she gives us stickers!

Alycia, 7 years old

I love your clinic because I always get to know exactly what you are doing when you are doing it. ItĀ makes me feel at ease and I know that my exam is very thorough.

M. Skoda

Robin and her team are super kind, really thorough, and gentle. My time with them for a regularĀ cleaning and check-up was the most fun (yes.. I said ā€œfunā€) that Iā€™ve had at the dentist EVER! Love themĀ all!!!

K. McMullen

Always very great thorough dental visits when I come to see you. Friendly staff who make me feelĀ welcome and valued.

C. Weckerle

Most painless dental experience ever. Everything is great. Thank you!!!

E. Chiu

My fiancƩe had her teeth cleaned and was impressed with how comprehensive the treatment was.

Dr. J. Henassy

Always very great thorough dental visits when I come to see you. Friendly staff who make me feelĀ welcome and valued.

C. Weckerle

I voted for Dr Mak and everyone at Kits Family Dental. Truly the finestĀ dental team in town!

W. Rice

From my very first appointment, everything was explained to me clearly and I felt very much at ease and relaxed at each visit. I would definitely recommend Dr. Mak to anyone looking for a dentist in the Vancouver area; she and her staff are very welcoming and friendly and make your visit great! The TV in the ceiling helps, too šŸ˜‰

L. Tilson

I had been away from the dentist for a few years and needed quite a bit of work done. Dr. Mak was willing to work with my financial situation by staggering my appointments and highlighting the areas that needed immediate attention.

L. Tilson

Good, modern facility. Staff are particularly friendly and accommodating.

K. Gregory-Evans

I appreciated the professionalism displayed when I explained my fear surrounding dentistry. And the calm approach.

J. Clarkson

Love everything, Dr. Mak rules!

Ren F.

Robin and her team are fabulous. Put me at ease immediately and the way she showed and explained to me what needed to be done was very professional and actually blew me away!

T. Loo

I like that they are open on Saturdays ā€” very convenient! I never have to wait for an appointment, andĀ service is very professional, friendly and painless!

D. Hatlelid

Last year our youngest son needed some major dental work. Our insurance did not cover theĀ anesthesiologists and the quote was very unfriendly to our budget. After discussing with Robin, weĀ decided to try it without putting him to sleepā€”which I was much happier about. He was 4.5 and RobinĀ is amazing! In 4 visits she took care of everything and he still likes her. Somehow she got our wild childĀ to sit through these appointments and took care of all the issues. Robin is truly amazing with kids.Ā Thank you!

G. Best

I am an adult who had a real phobia of dentists ā€” until I met Dr. Mak! With her awesome team andĀ the TVs in the ceiling, I now enjoy going to see the dentist! (They have a great selection of movies!) Thanks, Dr. Mak, for making me smileĀ ā˜ŗ

K. Haywood

Robin always makes me feel comfortable and relaxed. She always explains what needs to be done and why. Not only does she instill a sense of confidence but so do the rest of her staff.

K. Sivertson

Dr. Mak is the first dentist Iā€™ve had who makes me feel at ease. I have left every appointment very happy with her work.

M. Shimizu

Dr. Mak is careful, gentle, and takes her time with every client. I would recommend her to anyone.

K. Anderson

Dr. Mak and her team definitely know what it takes to make kids feel at ease. I would highly recommend Kits Family Dental to anyone with or without kids.

J. Thompson

My kids have been seeing Dr. Mak since age 2. Her friendly, professional manner makes their visits enjoyable and fun. They look forward to every visit!

C. Lo

Our own dentist referred us to Dr. Mak because she is so great with kids. My 8-year-old felt at ease with her because she explained every procedure at his level.

J. Vanderluit

Dr. Mak is passionate about making your smile clean, pretty and healthy.

K. Dimakis